AIDA Admin Terms and Conditions

Using AIDA Admin

AIDA Admin is provided by AIDA as a support and assistance service through support.wrighttechnology.co.uk. It is designed to help with guidance, troubleshooting, and customer support workflows.

Scope of service

• AIDA may update, restrict, or suspend the service where needed for security, maintenance, billing, or misuse.
• You must use the service lawfully and must not attempt to disrupt it, misuse it, or use it to submit harmful content.
• You are responsible for checking advice before acting on it in your own environment.

Your account

• You must provide accurate information when registering.
• You are responsible for keeping your sign-in details secure.
• You must tell AIDA promptly if you believe your account has been accessed without permission.

Liability

AIDA Admin provides guidance on a best-efforts basis. Where an issue needs hands-on intervention or specialist review, AIDA may recommend escalation to a human team member.

Contact

For questions about these terms, contact AIDA via support.wrighttechnology.co.uk.